Specifications include, but are not limited to: The City of Knoxville’s Development Services is seeking submittals from responsible firms or teams to develop a custom, user friendly gateway to facilitate the selection and online purchase of Permits through the City’s website. The page should use simple questions to guide the applicant through the process of selecting the correct permit type for their needs. After selecting a permit type the applicant would be taken to the correct application page in Accela to enter their information. Integration with the City’s existing Accela Citizen Access system using Accela’s Construct API is a must. Include design, implementation, testing and support. An example can be seen at: https://aca-prod.accela.com/LANCASTER/Default.aspx Gateway should incorporate Responsive design Custom landing page with department branding Custom menu navigation Custom CSS Custom wrapper