Specifications include, but are not limited to: The purpose of this RFQ is to select the best-qualified proposer (hereinafter referred to as “Vendor”) and award a County-approved contract to perform the Services and to satisfactorily complete all activities associated with the Services. Department specific requirements 1. Section A: Administrative and Operational Capabilities 2. General Information / Background 1. Provide the name, address, phone and fax numbers, and email address for the person to contact with questions regarding your proposal. 2. Provide a brief description of current ownership and ownership history over the past five (5) years. 3. Describe any changes in the structure of your company (including addition / deletion of claim offices, addition / removal of product lines or staff reductions, acquisitions / mergers and IPO) that have occurred over the past 12 months or are anticipated within the next 24 months. 4. With regards to the scale of your health care operations and medical claims administration services, please provide the number of clients and the total number of covered employees for your client size tiers similar to the County (5,000 – 10,000 employees). 5. Provide the most recent ratings for your company by the major rating organizations (i.e. A.M. Best, Fitch Ratings, Duff & Phelps, Dun & Bradstreet, Moody’s, Standard & Poor’s, TheStreet.com, and Weiss Ratings). 6. If you plan to subcontract any part of your proposed services, please identify each subcontractor and the services they will provide. Services must be directly related to this contract and not shared with other clients. In addition, please indicate how long you have been contracted with each subcontractor. Account Management 7. Provide address for location / office responsible for providing account management. 8. Will the account service team be the County’s primary point of contact? If so, do they provide member services, status updates, coordination with the County consultant/advisor, regularly scheduled reporting, trend updates, benchmarking analysis, clinical program reporting / effectiveness, plan design recommendations, performance guarantee measurement / reporting, vendor coordination (e.g., wellness, DEV, etc.) and new program introduction / impact? 9. Provide the name and qualifications, including experience, length of time with your firm, etc. for the person to be assigned overall responsibility for the County account (i.e., account executive). 10. Please indicate the percentage of the lead account executive’s time that will be committed to the County. 11. Provide the name, number of years with your firm, number of years in role, number of years in industry, and number of clients for the account service team that will be assigned to the County (e.g., Account Executive, Account Manager, Customer Service Manager, Claims Manager, and Implementation Coordinator).