Specifications include, but are not limited to: Driver Services Division. The State’s Driver Services Division is statutorily required to produce and issue drivers licenses, non-driver identification licenses (identification cards), and handgun carry permits (collectively “Credentials”). The Automated License Issuance System for Tennessee (or “ALIST”) is the system of Driver Services records currently in place for the State of Tennessee. Current processes concerning the production and issuance of Credentials include: (1) A central issuance process for permanent (hard plastic) Credentials produced at a restricted, secure, off-site facility; (2) Over-the-counter issuance for interim (paper version) Credentials at all Driver Services Centers (“DSC”) and the State's Third Party Partner (an alternative resource that may be utilized by the State in accordance with Tennessee Code Annotated (T.C.A.) § 55-50-331(a)) locations throughout Tennessee; (3) In-house, over-the-counter issuance for restricted and special handling/confidential Credentials as well as internet and mail renewals; (4) Several self-service channels (e-Services, self-service kiosks, iPads) for renewing and ordering duplicates of a Credential; and (5) Facilitating the registration of Tennessee voters. Criminal Investigation Division. The State’s Criminal Investigation Division is statutorily required to provide investigative support to the Driver Services Division relating to Credential fraud. Current processes concerning the detection of fraudulent activity include: 1) The current process involves on-site review of documentation, as well as, the use of facial recognition; and (2) The Criminal Investigation Division performs investigations based on detected fraudulent activity.