Specifications include, but are not limited to:. The intent of this document is to set forth and convey to prospective proposers the general type, character and quality of COBRA Administration Services as desired by Knox County Government. Award will be based on Best Value. Best Value means more than low cost. It includes the items listed in the Evaluation Criteria as well as: initial cost, features included, customer service, and other factors detailed herein.. The COBRA Program will provide those eligible employees and/or their eligible dependents who have experienced a COBRA Qualifying Event with the opportunity to extend their health coverage through enrollment in continuation coverage under Knox County Government’s COBRA program.