Specifications include, but are not limited to:Vendor shall provide Services to SMG at the Convention Center and Dunkin Donuts Center which shall include, but are not limited to the following: (This is supplemental service during large events when additional staff is needed in addition to our in house security personnel). A.Vendor shall supply one point of contact for any and all correspondence in relation to issues, concerns, and relevant information including communicating client’s policies and procedures to the guards, enforcing these policies and procedures and any and all billing inquires. B.Ensure that security personnel have normal concern for their own physical safety and shall take reasonable precautions not to place themselves in situations that would encourage violence or jeopardize the safety of other persons in the area. C.Ensure the conduct and behavior of security personnel are beyond reproach. Security personnel are to be polite, cooperative, and able to work in harmony with on another, visitors, and with other RICC employees. D.All guards will need to be equipped with uniforms that foster a professional and consistent appearance, supplied by the vendor. E. Each officer shall wear a uniform with the vendor’s company name and logo, along with appropriate footwear. F.Ensure that security personnel keep their clothing neat, clean and well pressed at all times. Uniforms shall not have rips, tears, visible repairs, missing buttons, excessive tightness or bagginess. G.Ensure that security personnel give undivided attention to their duties and given responsibilities. Long, unnecessary conversations with other individuals shall be avoided. H. Ensure that security personnel do not smoke, or use other forms of tobacco products while on the job.
