Specifications include, but are not limited to: The proposed vendor must: Demonstrate proven experience and expertise with Active Directory, in support of standard and virtual desktops, specifically VMware Horizon 7. Compare our current environment against best practices given the City’s current network and operating environment Identify a short-term plan to remediate the issues our users are experiencing Lead the remediation of the short-term plan in collaboration with City staff Identify a long-term road map that would improve the performance of profile and persona management in the City Provide documentation of the solution, and train current City personnel on the changes in configuration Provide support on the implemented changes