Specifications include, but are not limited to: In consultation with the City, Provider will analyze available data and make projections and set goals. Provider will work to recover Receivables forwarded for collection through a series of collection letters, telephone calls and other procedures as agreed by the City. Provider will provide skip tracing or equal and approved method with documentation providing number of resources and credit bureaus. As appropriate, Provider will contact debtors by certified mail, first-class mail, telephone or fax. A collector shall not contact a debtor before 7 a.m. or after 9 p.m. local time. Provider will maintain an automated record or phone calls and log of all correspondence with debtors.