Specifications include, but are not limited to: Replacing its current CIS system with one that will support the full meter to cash business processes. As part of the scope of this implementation, PGW would like to retire as many existing legacy systems as possible and increase the technical capabilities of the system. PGW would also like to centralize the view of the customer for all customer, field, and back office related transactions. PGW is looking to the Solution Integrator for: Implementation services (requirements review, design, configuration, modification, installation, testing, readiness, and go-live); Data migration services; Training and Documentation; Organizational Change Management; Project Management; and Post go live support services for the implemented software, configuration, modifications, customizations, troubleshooting and ongoing product maintenance and support.