Specifications include, but are not limited to: Software Development / SupportDevelopment of a software product which encompasses a planned and structured life-cycle process from the conception of the desired software to its final manifestation, periodic subsequent enhancement, and ongoing maintenance. •SAP ERP – developing and/or configuring new, and supporting existing SAP ECC 6.0 implementation, including SRM, Linear Asset Management, SMP Work Manager, SAP Business Warehouse/Business Intelligence.•SuccessFactors – developing and/or configuring new and supporting existing SuccessFactors implementations.•Microsoft Dynamics CRM / .NET / Java EE– developing and/or configuring new, and supporting existing Dynamics, .NET, or Java EE / Eclipse based custom developed business applications, as well as supporting Dynamics CRM. •ServiceNow – developing and/or configuring new, and supporting existing ServiceNow implementation, including incident, problem, change, demand, project, portal, knowledge and catalog•Web – developing secure and accessible web solutions such for platforms other than Dynamics,.NET, or Java EE. •ServiceNow – developing and/or configuring new, and supporting existing ServiceNow implementations, especially Information Technology Service Management (ITSM) modules and portals. •SmartDocs – developing and/or configuring new and supporting existing SmartD o cs implementations.•AgileAssets – developing and/or configuring new and supporting existing AgileAssets implementations.•Azure Development – developing new, and supporting existing custom developed applications residing in the Azure Development environment •Legacy – supporting the Commission’s existing inventory of applications. Systems IntegrationManagement and delivery of processes to bring together new and / or existing discrete systems utilizing a variety of techniques such as computer networking, enterprise application integration, business process, cloud integration management or programming. •OTS – including the specification of requirements (standard features and modifications) and product selection, customization, integration and implementation of off-the-s h e lfsoftware.•SAP ERP – including BASIS administration; SAP enterprise systems development and support; Business Intelligence / Business Warehouse development, enhancement and support; and analysis and design / redesign of the Finance, Human Capital Management, Logistics, Systems / Investment Management and Treasury mod ules.•OnBase Document management System – an interface between the PTC GIS environments/applications and PTC’s OnBase ECM/document management system will be implemented to allow selection of OnBase documents for display to the user using an interactive map.