Specifications include, but are not limited to: ▪ IT project management and consulting services (management, planning, design, development, installation, implementation, integration, testing, cutover, documentation, training, system administration and operations services) for special airport projects. ▪ Design, development, and/or ongoing operations for the following IT airport systems/environments: - Access Control and Monitoring Systems (ACAMS) - Closed Circuit Television Surveillance (CCTV) - Computer Aided Dispatch (CAD) - Badging System - Radio/Wireless Communications - Antenna Systems - Alarm Systems - Local/Wide Area Networks - Telephone Systems - IP Voice and Video Networks - Audio/Visual - Paging systems - Video Conferencing - Backbone/Horizontal Conduit/Cable Systems - Server Head-end Equipment - Local/Remote Digital Storage (SAN) - Electronic Message/Display - Community Antenna Television (CATV) - Airport Operations Part 139 Work Order System - Client, Server, and Systems Software and Hardware (Servers, Workstations, Monitors, Printers, Peripherals) - Baggage systems - Fire Alarm/Life Safety - Building Control Systems - Document Management - Configuration, management, and support for cloud services. - Web Portals and Content Management - Enterprise Systems Integration - Software Testing and Quality Assurance - Network, Servers, Systems and Application Security - Specialized Applications - Cable Management (CMS) - Computerized Maintenance Management (CMMS) ▪ Perform server system administration and operations. ▪ Monitor data backup processes. ▪ Maintain desktop computer systems. ▪ Assist users with problem resolution. ▪ Perform network management functions including switch and router configuration. ▪ Phone technical support as needed. ▪ On-site technical support as needed. ▪ Remote assistance and network monitoring as needed. ▪ Maintain high levels of network availability and operational status in support of FAA and TSA critical applications. ▪ Manage network services in support of supervisory control and data acquisition (“SCADA”) systems critical to airport operations. ▪ Manage network boundary security including firewalls, content filtering, and intrusion prevention. ▪ Monitor overall system security posture including antivirus signatures and system patches. ▪ Manage user add, remove, and changes in Active Directory. ▪ Communicate status of project activities and actions with the Airport IT staff. ▪ Infuse new technologies into the environment as requested. ▪ Provide final-tier problem resolution services as requested. ▪ Coordinate on Capital Projects as necessary.
