Specifications include, but are not limited to: A. Establish a method of accurately and efficiently transferring existing client data from GoRaleigh to Contractor’s proposed data system. B. Work with GoRaleigh to establish overall certification procedures that conform to federal ADA requirements. These procedures should allow the Contractor to accept qualified applicants under ADA guidelines, while denying certification to those who do not meet these criteria. It is reasonable to expect denials. GoRaleigh may require explanations for any month with an unusually low (less than 10%) denial rate. C. Make any revision or enhancements to GoRaleigh client certification applications forms, letters, or ID cards, (subject to GoRaleigh’s approval) for improved clarity and ease of use. D. Assist clients with all certification forms.