Specifications include, but are not limited to: Our goal is to find, purchase, and implement a system that will do the following:Increase our collections;Increase our efficiency; Identify repeat offenders;Identify scofflaws; Better manage our communications with customers; 3Produce useful reports for system analysis, problem resolution, monitoring efficiency, etc;Produce monthly ticket issuance report by officer nameSave time by incorporating a relational database that contains permits, properties, citations, vehicles, and customers (i.e. permit holders, persons responsible for citations, etc.);Provide a better system for tracking: vehicles that have been booted/towed or have been approved for boot/tow, the status/location of booted/towed vehicles;Provides integration with Tyler Technologies (MUNIS) ERP financial software. Provides integration with our third party parking vendor, Park Mobile