SSN-RC-2019-009 - Proposed Sole Source award to Comm. Outreach Ctr to Provide Human Services in RC

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The County of Rockland is considering the issuance of a Sole Source award to Community Outreach Center for the provision of Human Services to residents of Rockland County.
 
This award may be made on a sole source basis in accordance with the Rockland County Procurement Policy.
 
Program/Services
Provide Human Services to a minimum of 4,295* total individuals (1,300 unduplicated [new] and 2,995 duplicated), as follows:

• Caseworker services that conduct intake evaluations for each individual to confirm residency and need for further assessment and/or assistance
• Services by appointment or walk-in to wide demographic including but not limited to disadvantaged and single-parent families, at-risk teens, senior citizens, unemployed, disabled persons, and individuals with limited English proficiency
• Comprehensive, culturally competent, and linguistically appropriate Case Management services to low income individuals and/or families who face language, cultural, financial and/or systemic barriers
• Provide client-centered support and guidance and make referrals as appropriate to prevent escalation of problems before they become complex, systemic and/or costly
• Maintain custom database that contains case records and tracks client information and activities including intake data, recovery plan, client compliance, referrals made, follow up, and case resolution  
• Provider will refer clients, as appropriate, to the New York State's MyBenefits website, to inform them about various assistance programs and supportive services 
• Familiarity with government programs and Rockland County resources including but not limited to:
  • Public Assistance
  • Health Insurance
  • SNAP
  • HEAP
  • WIC
  • Home care for the disabled
  • Social Security
  • Education
  • Medical and mental health advocacy
  • Meal/food programs
  • Passport assistance
  • Neighbor Fund
  • Utility shutoff prevention; EmPower NY