Specifications include, but are not limited to: This Request for Proposal (“RFP”) is offered to solicit proposals from qualified vendors for Technology software and support services for the UNM HSC Compliance Program. The Compliance Program (“Program”) consists of three (3) staff, one Chief Compliance Officer, Compliance Manager and an Administrative Assistant. The UNM HSC has a significant number of decentralized, system entity compliance liaisons/compliance officers that report the Program. The ideal vendor will provide a robust Compliance software system and support services that will streamline workflows for Program consistency and efficiency. In addition, the software will position the Program to go beyond our current internal monitoring limitations and provide additional capabilities to adhere to our compliance goals. The software will also serve as a tool: • that is easy to implement and easy to understand, but designed for configurability so that we can match the Program business process as much as possible; • that has greater flexibility in adapting to the user; • to quickly respond to future compliance directives and business process changes; • to process auditing, and allowing easy management and tracking of audit results and findings; • to manage the formation, review and approval of accessibility, distribution, and revisions of all business and quality management documents; • to identify trends in Program records and create alerts that require decentralized compliance liaisons/compliance officers to report on recurring trending; and, • to develop and monitor corrective action planning in order to meet requirements, laws, regulations and statutes.