Specifications include, but are not limited to: The purpose of the Request for Proposal (RFP) is to solicit sealed proposals to establish a contract, through competitive negotiations, for the procurement of telecommunications relay services (TRS) and captioned telephone services (CTS) for the State of New Mexico, in fulfillment of State and Federal mandates for equitable access for New Mexicans with hearing loss and/or speech disabilities. The Offeror is to be qualified and knowledgeable about the appropriate and applicable technologies, procedures, statutes and laws, and best practices in regards to these types of services being procured, both in accordance with any applicable laws, and in accordance with the policies and direction of the State of New Mexico Commission for the Deaf and Hard of Hearing Persons (hereafter known as NMCDHH).