Specifications include, but are not limited to: Proposals are being solicited from qualified Offerors to ensure they are offering comprehensive, high quality, and cost effective coverage to County employees and retirees, providing the best value and coverage. Additionally, the County desires to improve access to contracted dental providers for their members, so it is seeking a quality insurance carrier that can offer a robust provider network that includes retail Dental outlets, as well as individual doctors in the Las Cruces, NM area. Doña Ana County Government currently offers their Dental coverage through Delta Dental of New Mexico. The coverage is currently fully insured. The primary objectives of the Dental Program is to provide access to the following services for benefits eligible employees and their dependents and medical and non-Medicare employees and their dependents. 1. Provides eligible employees, retirees and their dependents with a quality and affordable plans 2. Provides ease of administration for the Group 3. Processes eligibility records, accurately, efficiently, and timely and provides accurate billing on a timely basis 4. Provides simplified communications resources 5. Provide timely customer service to the group plan members and dependents