Specifications include, but are not limited to: System Requirements Windows 10 compatibility (minimum). Customizable features, options, and ancillary programming Ability to adapt, import, and function with current (old-system) data. Secure & encrypted data storage with at least 5 user simultaneous access. Tiered user security/access, programmable by local staff administrator(s). oAdministrator override options. Management Capabilities Permit management: Entry and association of assigned permits to owners, vehicles, and tickets. oAbility to manage renewable and expiring permits. Citation management: Entry and association of tickets to owners, vehicles, permits. People/Owner management: Entry and association to vehicles, permits, citations. oTo include association of people with university ID numbers. Vehicle management: Entry and association to people, citations, permits. DMV look up capability oSystem must be capable of providing or interfacing with an established single-source Motor Vehicle trace processing method of obtaining registrant information on ownerless citations using the license plate and/or VIN. Such a method must use bulk electronic inquiries and responses whereby inquiry files must be automatically formatted appropriately for the various Motor Vehicle Departments in all fifty states, and response files must be automatically formatted for immediate import and linking with the corresponding ticket data for future billing & collection. Online Access/Portal Online customer portal(s) for permit distribution, citation payments & appeals, etc. oAccess to account information must include entry of citation number or license plate number. oPortal should be accessible by university and non-university affiliates alike. Payments done via the portal must use a viable and secure interface with TouchNet paygate systems. Robust online permit sales & distribution. This must include features that allows for bulk prequalification of applications, administrative approval/denial of applications not prequalified, application start end dates/times, quantity limitations, temporary permit issuance, automatic and manual e-mail communications with applicants, etc. and should include multiple payment options, including an option to transfer fees to student billing office. Appeal management to include print and electronic communication options, and automatic updates to citation status. Appeal utility interface must solicit the user’s name, address, email, etc. 24/7 Support availability