Specifications include, but are not limited to: The state will obtain a Care Management Services module. The care management module will utilize defined criteria to identify members for specific programs, coordinate care for members enrolled in individual or multiple care management programs and collect and report on treatment outcomes. The solution will need to support member outreach, configurable development of assessments, capturing and monitoring assessments and screenings, treatment plans, authorize services, and incident management and reporting. It will provide comprehensive case management and workflow to track a member’s care from inception to conclusion with the tracking of key events being triggered based on the member’s condition or type of services required. The Department released an RFP in July of 2018 to obtain a solution that will support activities to improve member healthcare outcomes and reduce healthcare costs for Montana Healthcare Programs by helping members and caregivers more effectively manage health conditions.