Abilita has been contracted by the City of Center Line to assist in the requirements definition and bid assessment process for selecting a new telephony system. This Request for Proposal (RFP) is intended to provide a standard base from which to evaluate alternatives for the new system and services. Responses are requested in a standard format (see Section 6) to allow efficient comparison. At the same time, we encourage bidders to supplement their response with any information, including alternative system design, optional features and additional functionality they deem relevant and which may not have been requested in the other sections of our standard format.
Responses to this proposal must be sealed, marked “IP Telephony System Proposal”, and delivered to the City Clerk at 7070 E Ten Mile Road, Center Line, MI 48015 by 4:00 p.m. November 15, 2019. Responses should also be sent by email to Dan Aylward and Paul Anker at Abilita. Their email addresses are daylward@abilita.com and panker@abilita.com. Responses will be judged on how well they satisfy the stated requirements, by differentiating factors in system and vendor capabilities presented in the proposal, by system and life-cycle pricing, and other relevant factors which may come to light. The schedule for this bid and implementation cycle is set forth in Section 5 of this RFP.
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