Specifications include, but are not limited to: A. Contractor shall furnish licensed, uniformed, armed security officers and other related personnel required to handle patrons and to provide a safe and secure environment. B. The contractor shall be responsible for the safety and security of all patrons and employees as well as guarding the property against theft, trespassing and vandalism. The contractor shall assure that such services are provided in a manner that is efficient, competent and satisfactory to the City. C. The contractor shall provide two (2) armed security officers per shift, three (3) shifts per day to staff the security desk and patrol the inside and outside of the Gateway Transportation Center on an hourly basis. Standard shifts are 7 a.m. 3 p.m.; 3 p.m. – 11 p.m.; and 11 p.m. – 7 a.m. D. Officers shall be knowledgeable in all practices and procedures of law enforcement in the City of St. Louis. The contractor shall ensure that all security officers are thoroughly familiar with all applicable federal, state and local laws, rules, regulations and procedures before they are allowed to staff any post.