Specifications include, but are not limited to: The contractor shall provide quality customer service and office management services in the most effective and efficient manner possible to serve individuals seeking Motor Vehicle and Driver License services in the geographic location ; Must use dedicated business class broadband internet connectivity for State of Missouri purposes only and shall not share with any other users or devices. Things such as security systems, wait time management systems, etc., must have separate internet connectivity. Must not allow any wireless connectivity to this internet connection. If the internet provider modem is wireless capable this functionality must be disabled. ; For two workstations, a minimum broadband connectivity speed of: 384 kbps upload 1.5 mb download.