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ChatBot Virtual Assistance Consultant

Publication Date
12/03/2018 01:16 PM EST
Closing Date
01/13/2019 07:00 PM EST
Issuing Organization
State of Missouri - Office of Administration
Solicitation Number

Specifications include, but are not limited to: The Missouri Department of Revenue, hereinafter referred to as the department, has issued this Request for Proposal (RFP) for the purpose of acquiring consulting services to assist the department in acquiring a new ChatBot virtual front end solution to provide customers with virtual navigational assistance for common questions including, but not limited to “Where’s my Tax Refund?” “File my Extension,” “Make a Payment,” “Must I File a Missouri Return, “How do I Register my Business in Missouri, “How do I Create a MyTax Missouri Portal Account, How do I File Business Returns Online”, “How do I get a form”, “How do I renew my Missouri vehicle plates”, “How do I renew my Missouri Driver’s License?”.

https://missouribuys.mo.gov/bidboard (opens in a new window)

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