Specifications include, but are not limited to: Product Requirements/Specifications: The contractor shall provide Genesys Branded AudioCode 420HD IP phones that include the following features: 5’’ Color Thin Film Transistor (TFT) touch screen with 800 X 480 resolution High-definition voice quality Multiple language support Failover and high availability (DNS, SIP Proxy, Dual Registration) Auto-provisioning (DHCP and redirect through Genesys Feature Server Device Management) Touch oriented user interface allowing up to 8 programmable soft keys Full duplex speakerphone and headset connectivity Integrated Bluetooth for wireless headset connectivity 8 lines Gigabit Ethernet (GbE) support USB headset support Power over Ethernet (PoE) or external power supply