Specifications include, but are not limited to: 1. Data Ownership The State shall own all right, title and interest in all data used by, resulting from, and collected using the services provided. The Bidder shall not access State User accounts, or State Data, except (i) in the course of data center operation related to this solution; (ii) response to service or technical issues; (iii) as required by the express terms of this service; or (iv) at State’s written request. 2. Data Protection Protection of personal privacy and sensitive data shall be an integral part of the business activities of the Bidder to ensure that there is no inappropriate or unauthorized use of State information at any time. To this end, the Bidder shall safeguard the confidentiality, integrity, and availability of State information and comply with the following conditions: • All information obtained by the Bidder under this contract shall become and remain property of the State. • At no time shall any data or processes which either belong to or are intended for the use of State or its officers, agents, or employees be copied, disclosed, or retained by the Bidder or any party related to the Bidder for subsequent use in any transaction that does not include the State. 3. Data Location The Bidder shall not store or transfer State data outside of the United States. This includes backup data and Disaster Recovery locations. The Bidder will permit its personnel and contractors to access State data remotely only as required to provide technical support.