Specifications include, but are not limited to: Vendor shall provide the following equipment preventative maintenance service and software support schedule for a Criterion II Single Tier mail sorter (Serial # 0361168, Tag # 95494A) services to MDHS’ Division of Administrative Services: During the Contracted Period of Maintenance (CPM) excluding holidays, Vendor shall: If requested by MDHS mailroom personnel, dispatch a technician to perform, pursuant to the Schedule, Preventive Maintenance inspections and Remedial Maintenance calls. During any Remedial Maintenance call or Preventive Maintenance call, the technician shall replace, without additional charge, as reasonably necessary, Non-Consumable Parts, but not Consumable Parts or Supplies.