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Communications Management Solution


Location
Mississippi
Publication Date
04/12/2019 01:19 PM EDT
Closing Date
05/09/2019 12:00 PM EDT
Issuing Organization
University of Mississippi
Solicitation Number
Description

Specifications include, but are not limited to: The University of Mississippi (UM) Telecommunications Center is seeking to transition from an on premise MySoft Call Accounting/billing system (4,755 extensions) to that of another on premise solution or a hosted Communications Management solution. The solution shall also provide the UM Telecommunications Center with the ability to add integrated functions such as Switch Provisioning, Product Catalogs, Product/service Billing, Cable Management, Asset Management, Knowledgebase, service Desk/Help Desk and Work Order/Ticket that are compatible with current UM Telecommunication Center infrastructures and business models.

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