Specifications include, but are not limited to: Providing monthly identification and electronic access to results of DUR exceptions to State. Provide patterns/trends to the State for State-identified focus drugs. For example, opioids, benzodiazepines, and antipsychotics which are the drugs included in the SUPPORT Act. Providing six DUR interventions mailings per contract year which will include quarterly DUR interventions to targeted providers regarding their specific members identified through processes described above, and two DUR interventions specifically targeting/emphasizing psychotropic drug use in youth under eighteen years of age using Minnesota specific criteria (see Appendix K). Providing a complete DUR intervention package which includes communication format(s), prescriber letter, Retro DUR message content, patient medication histories when appropriate, educational materials with clinical references, and provision for and receipt of provider feedback. Providing tracking and subsequent prescriber follow-up on returned mail packets.