Specifications include, but are not limited to: The Contractor must develop and maintain plans and documentation that supports effective control, coordination and management of the project. This documentation must be effectively maintained throughout the life of the project. Deliverables will be used by both the State and the Contractor to coordinate and manage tasks and process in the project. The Work Plan deliverable must be automated using a project management tool of sufficient power to adequately support the entire project. The State must receive a system/software package capable of viewing/monitoring the automated Work Plan. The format and content of these deliverables needs to be proposed. The Contractor must demonstrate experience and expertise in providing EBT or EFT processing and/or services. The Contractor must be able to identify areas of service that require federal waivers or permissions, or that have state/local regulatory, policy or legal implications. The Contractor must provide initial and ongoing identification and tracking of waivers and actions to facilitate EBT deployment. The Contractor must work with the state to identify the number of retailer locations, the POS lanes needed to support state-wide EBT service provision, and the current POS system status of these retailers. This will be done using State provided guidelines and in accordance with FCS Regulations as applicable. Where necessary, this will include border area locations. The result will ensure adequate access to cash and SNAP benefits in compliance with FCS regulations, ACF guidelines, and State requirements and law. The Contractor must define the equipment devices and network specifications (local and POS site to transaction processor) necessary to support EBT processing at all identified POS locations. The equipment/network solution must address the ability to support transactions for the programs currently bid, and be able to support (or be easily upgraded to support) additional programs that may be added for EBT support in the future. With these specifications, the Contractor must work with retailers and develop an effective plan for upgrading/provisioning POS for current and future potential services. The Contractor must assess the retailer market, carry out marketing and recruitment to gain a participation rate for eligible retailers satisfactory to the State and in compliance with Federal regulations. The Contractor must provide support services for all POS devices deployed by the Contractor. The Contractor must seek to provide ATM participation and recruit involvement and acceptance of banks to subscribe to the EBT service environment. The Contractor shall be a member of at least one network that supports access to ATM's state-wide. The objective will be to provide sufficient access at ATM location to meet the requirements of compliance with FCS regulations, ACF guidelines, and State requirements and law. The Contractor must specify the ATM standards and support networks required for participation with the Michigan EBT system. Significant training may be required for effective contract conversion. Training may be required for State and local workers, participating retailers, and benefit recipients. Administrative Training. To the extent that workers support EBT they will need to be trained by the Contractor. As required, they will need to effectively support EBT. Worker tasks may include work with benefit recipients to help them regarding EBT policies and procedures, access to interface equipment, to provide card issuance or to provide other EBT related tasks and to interface with the Contractor information including the IVRU/Help desk. Retailer Training. Participating and many prospective retailers may need technical and procedural training for set up, implementation and ongoing operations.