Specifications include, but are not limited to: 1. Analysis of the Town’s current database. 2. Identification of new accounts for each of the fiscal years covered. The identification of New Growth must include reports in a format acceptable by the Massachusetts Department of Revenue. 3. Valuations for each new and existing account will be calculated through the complete personal property listing at each location, coupled with the implementation of a new pricing manual reflecting prices current as of January 1, 2019 (FY2021 would be January 1, 2020; FY2022 would be January 1, 2021; FY2023 would be January 1, 2022; FY2024 would be January 1, 2023). 4. Verifying or completing a listing of the individual items of taxable personal property for each account based on: a. Discovery and data collection of new accounts b. Review returns of the Forms of List and previous listings c. Developed estimates based on similar accounts when access cannot be gained and no Form of List was returned 5. Value the property in accordance with an appropriate and uniform appraisal methodology. All cost and depreciation tables need to reflect the current valuation date and be applied to each account. 6. Production of revised and updated property cards for all personal property accounts in the Town’s files. 7. The Town’s personal property software system is to be updated with the Personal Property Pricing Tables, updated on an annual basis. 8. All work required for the Town to file and obtain certification of the values by the Department of Revenue is to be completed by September 1st, annually. 9. Be available by telephone and email to answer questions and concerns Monday through Friday, 9am to 5pm. Be able to respond to email questions and inquiries both during the business day and after hours. 10.Attend one or more meetings with the Board of Assessors upon request to answer questions, to provide information about the work required under this contract, and to explain and support the work done on behalf of the Town. 11. Provide support and defense of any FY2020, FY2021, FY2022, FY2023 and FY2024 personal property values produced to the conclusion of any abatement filing and all litigation that may arise from this work. 12. The vendor may bill the Town on a monthly basis, based upon actual units of service. The volume of monthly activity being billed will be illustrated on the bill face, by type of payment, volume, and cost. The Town will make payment of approved invoices within thirty (30) days of receipt. Any charges not billed within 60 days from the month which the goods and services were provided will be forfeited by the vendor. 13. The Town and the vendor shall cooperate in maintaining good public relations throughout the period of this project. The vendor must coordinate all activities necessary to promote public understanding, awareness, and cooperation in conjunction with the entire project. 14. The vendor shall provide expert witnesses, at no cost, to represent the Town at all appeals to any Court, Appellate Tax Board, or otherwise, of valuation and/or classifications resulting from this project. All expert witnesses must be approved by the Town.