Specifications include, but are not limited to: The Soldiers’ Home in Holyoke is looking to bring on a vendor to launder the personal laundry for veterans residing at our facility. Currently there are 180 veterans that are using this service. Awarded vendor will pick up bagged laundry at a designated area in each care center (Soldiers’ Home in Holyoke staff will bag and mark laundry) at least three times per week. - Awarded vendor will launder veterans clothing and return, soil free and dry and covered with plastic. - When returning laundry, awarded vendor will hang veteran clothing by veteran room. - Awarded vendor will furnish a complete list of charges per veteran to the Treasurer’s Office at the Soldiers’ Home in Holyoke once a week. Soldiers’ Home in Holyoke will issue vendor a check to cover all charges on a weekly basis. (Form to be provided by the Soldiers’ Home in Holyoke). Veteran laundry will have a slip attached (provided by awarded vendor) reflecting the cost which corresponds with sheet submitted to the Treasurer’s Office. - Awarded vendor must demonstrate ability to deal with emergency situations, i.e. mite breakouts, etc., which would necessitate the immediate bagging of all veteran clothing with the expectation of a reasonable return time. - Responses must include a price per pound. No minimum weight charges applied to individual veteran’s orders. - No additional charges to be issued if multiple washes are required.