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Paratransit Dedicated Service Providers


Location
Massachusetts
Publication Date
03/15/2019 05:45 AM EDT
Closing Date
05/01/2019 08:00 AM EDT
Issuing Organization
Massachusetts Bay Transportation Authority (MBTA)
Solicitation Number
Description

Specifications include, but are not limited to: The RIDE program of the MBTA provides door-to-door paratransit service to persons with disabilities who are unable to access or use the MBTA's fixed route transit system some or all of the time due to a qualifying physical, cognitive or mental disability. Since it began operation in 1977, the service has grown from a relatively small operation serving a 12-square mile area in Brookline, Cambridge, and parts of Boston, to one of the largest ADA paratransit operations in the nation serving an approximately 700 square mile area including 58 cities and towns with a combined population of 2.5 million. In Fiscal Year (“FY”) 2018, The RIDE provided approximately 1.7 million trips to Registered Customers and 1.9 million total trips, which includes Personal Care Attendants (“PCAs”) and companions. For a full description of The RIDE and its current policies, see The RIDE’s website: https://www.mbta.com/accessibility/the-ride.

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