Specifications include, but are not limited to: contract with individuals and vendors to deploy evaluators who will: Attend a 1 or 3-day RETELL Instructor Training of Trainers session; Arrive prior to and attend one entire class session for each course section (all such visits must be unannounced); Go online into Blackboard Learn course sections to review samples of each instructor’s feedback on participants’ written work; Conference with instructors to discuss the lesson and share verbal feedback on their practices (within 48 hours of an observation, except in extraordinary circumstances), based upon the evaluative notes collected in the evaluation tool; Submit evaluations using the DESE-created observational tool to the Department within five workdays of each observation; and Contact the Department within five days to discuss any observation which raised concerns.