Specifications include, but are not limited to: Software Support • Provide Annual Galaxy Software Maintenance and Registration, to include software licensing and the labor to program the software license renewal. • Identify Server, System Galaxy® and IDProducer software updates needed. Check for any product notices, patches and upgrades and provide a quote to perform necessary services. o Contractor is responsible for patching and upgrading Galaxy Server Software. Software should be updated annually to stay current with vendor’s software release cycle. The College’s goal is to be current with software releases. o Contractor is responsible for patching and upgrading Galaxy Client Software. Software should be updated annually to stay current with vendor’s software release cycle. The College’s goal is to be up-to-current with software releases. o Contractor is responsible for patching and upgrading IDProducer Badging Software. Software should be updated annually to stay current with vendor’s software release cycle. The College’s goal is to be up-to-current with software releases. o Contractor is responsible for firmware updates to hardware. NOTE: Software currently in use is System Galaxy® 11.6.01 Preventative Maintenance • Perform annual inspection and maintenance each July to include but not limited to the following actions: • Check LED Indicators – Check the power and battery LED indicators. • Inspect Battery Status – Change and date Controller and Power Supply Backup Batteries if Required (Every 3 Years Minimum). FCC will be responsible for changing AA batteries in AD400 locks. • Check Operating Environment – Check Temperature, Humidity, and other Environmental Factors to verify the Galaxy Controllers are operating within the proper conditions. • Check Operating Voltage – Check the Input Voltage for Galaxy Controllers to verify the voltage is within the appropriate range and free from power spikes or “brown out” conditions. • Check Connections – Make sure all Communication Cables, Plugs, Relays, Terminal Strips, Wiring and Modules are connected properly. Verify that Wireless Access Point Modules are connected to the Wireless Panel Interface Module. • Update firmware as needed for optimal functionality.
