Specifications include, but are not limited to: 2.1.1 Contractor must have experience in providing golf operation management services (15 years or more preferred). 2.1.2 Contractor must currently have Class A status with PGA of America and commit to maintain it throughout the tenure of the contract. 2.1.3 Contractor must be a member of the National and local chapter of the PGA. 2.1.4 Contractor shall promptly become operationally familiar with the golf facility, golf course, point of sale system, as well as COS policies and procedures. 2.1.5 Contractor shall be available to direct COS staff as needed to respond to golf operational issues and needs. 2.1.6 Contractor shall be responsible for retail pro shop, including assuring compliance with applicable regulations, collecting of fees and enforcing of COS policy. 2.1.7 Contractor shall be responsible for coordination and facilitation of all golf related events. 2.1.8 Contractor shall be responsible and involved in operational and capital improvement budgeting. 2.1.9 Contractor shall be responsible for property maintenance and management, including maintenance of records for all expenses incurred and all income and other revenues. 2.1.10 The Contractor shall provide: (i) a monthly operating statement, including greens fees, cart fees, range fees, membership fees, pro shop sales, tournaments and other revenues received and expenses incurred, and (ii) an annual Operating Plan to be submitted for review and approved by the Director of SPAR, or designee, which shall set forth the proposed operations relating to the management of golf operations for the next calendar year, and (ii) an annual reconciliation of expenses.