Specifications include, but are not limited to: • Include replacement of all equipment within the telephone switch including the current 11 fiber remote locations plus the additional 11C systems which are located in Leesville, LA and Shreveport, LA. • Include all maintenance/replacement parts • Next day replacement time for failed part replacement • Three hour on site technical response time for all emergency maintenance/part replacement where emergency maintenance is defined as any problem resulting in the telephone switch being out of service • The contract will exclude all Analog Line Cards and Analog telephones • The contract shall include all Digital Phones, VOIP phones, Attendant consoles, UPS systems in the main switch rooms and the UPS systems at each fiber remote location