Specifications include, but are not limited to:The Cabinet for Health and Family Services is seeking services from a qualified vendor to provide a remote order acceptance and payment service. These services shall provide expedited issuance of certified copies of birth, death, marriage, divorce and stillbirth records to customers who order with a credit/ debit card via the internet, telephone, and/or facsimile. The vendor shall also provide extended services that include a call center.CHFS is seeking a vendor to provide services for our citizens to order records and Commonwealth staff to monitor via a software solution with all security standards as specified in the RFP that the Contractor shall configure as necessary to meet the requirements as defined in this RFP, and maintain and operate the solution as well