Specifications include, but are not limited to: Capable of recording a minimum of 4 analog radio channels. Allow end user system administration such as user settings, group and permission settings etc. System capabilities to inlcude : recorder status media management channel overview monitoring alarms audit trail reconstruction that provides simultaneous multi-channel playback. instant recall of recent audio interactions monitoring of active interactions Must be equivalent to: NICE Inform Essential Recording System Implementation to include: Site preparation Installation including assistance in setting recorder settings, content retention rules, etc. Testing Go Live Training - shall include a system overview as well as instruction on: navigating the interface user management and permissions searching and replaying interactions monitoring in progress interactions Software Assurance: allow for one version upgrade if available within 12 months of installation .