Specifications include, but are not limited to: The vendor would need to supply the city with a server solution to be installed on premise, to include an MS Server 2019 or Windows 10 Server with accompanying hardware and software support. We require no less than 4 call-in line ports allowing no less than 4 users to dictate at the same time, with accompanying software support. Application must be customizable to meet current process, as well as future needs to include changes in dial-in metadata collection and prompts. We must also be capable of supporting no less than 400 user profiles for dictating parties. Transcriptionists will need the capability to pull the audio files up that are on the server to perform the transcription work at separate workstations. Nine transcription users would need a client application installed locally with appropriate playback accessories to include headsets and foot pedals. Set up must include basic training for transcriptionists and relating administrators, to include playback, modifications in metadata, archiving, creation and maintenance of user profiles.