Specifications include, but are not limited to: The Contractor shall furnish all labor, equipment, and materials required to provide towing/recovery service for the Public Services Department on an "as needed" basis.
A. Personnel: The Contractor shall provide the City with the name, address and
telephone number(s) for at least two designated contact personnel responsible for
insuring response to the City's request for contract services. The Contractor shall
ensure that at least one of the contact persons is available and accessible 24 hours
per day, during the period the agreement is in force including Saturdays, Sundays
B. Response Time: The Contractor shall respond and begin towing services within 30
minutes from the original telephone call.