Specifications include, but are not limited to: The purpose of this Request for Bid (RFB) is to solicit bids that will enable the Department of Human Services (Agency) to select the lowest Responsible Bid of a Responsible Bidder to provide Software Subscriptions, Maintenance and Support (including Software Updates at the discretion of Agency) of the Agency’s existing Electronic Health Record (EHR). This RFB is not for the purchase of additional software, only for Subscriptions, Maintenance and Support (including Software Updates at the discretion of Agency) of current Software. The current EHR Software is proprietary and used at five (5) Agency Facilities supporting over 700 active users. In addition to Software Subscriptions, Maintenance and Support (including Software Updates at the discretion of Agency), Professional Services shall be provided on a case by case basis at the discretion of the Agency. Professional Services will be based upon approved written estimates identifying the hourly professional services rate and estimated project hours.