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Quality Assurance System


Location
Indiana
Publication Date
05/30/2019 08:15 AM EDT
Closing Date
07/16/2019 08:00 PM EDT
Issuing Organization
State of Indiana - Department of Administration
Solicitation Number
Description

Specifications include, but are not limited to: User-friendly user interface (intuitive design), including: Ability to enter information easily Ability to pull information easily Ability to view information and outputs easily Fluid workflow process (queues) Auto-generated outputs to OECOSL indicating what action is needed (including but not limited to reports, letters, and monitoring outcomes) Flexibility to adjust to regulatory or process changes Increased efficiency by moving from manual to automated error type determination (e.g. administrative errors vs critical errors) Better tracking of appeals and repayments Automated calculation of repayments due to errors that cause improper payments

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