Specifications include, but are not limited to: This is a continuous service Operations Support activity and INDOT requires that their consultant be immersed in the success of the Traffic Management Centers and dedicated to continually improving and optimizing processes and procedures. The consultant shall operate two Traffic Management Center Operations Centers, located in Indianapolis and Gary, Indiana. Necessarily, the consultant is expected to maintain the efficiency of the existing incident reporting processes and various means of collecting and disseminating transportation system status information, while maintaining the accuracy of that data, all while working to improve the effectiveness of those processes and procedures and the quality of all associated databases. Consultant console operator personnel are required to manage many activities simultaneously, communicating seamlessly with multiple people and agencies, and monitor numerous data sources and action items. Consultant console operator personnel must continuously monitor the actions of numerous Freeway Service Patrol (FSP) Technicians via camera and radio to ensure their safety while on patrol.