Specifications include, but are not limited to: Cook County Health and Hospitals System (“CCHHS”) is requesting quotes from qualified distributors to select a partner to provide pharmaceutical distribution services. Consistent with our mission and focus, we are seeking cost reductions within the pharmacy. Based on our findings, there are significant opportunities to reduce acquisition costs of pharmaceuticals and to improve process efficiencies within the pharmacy. Pharmacy Service Level Requirements: • Customized itemized invoices with shipment • Summarized billing within agreed upon billing cycle • Customized packing slips • Quarterly Business Reviews with full analytics review • Weekly/Monthly/Quarterly/Annual reporting of various KPIs regarding delivery, order volume, fill rates, price loading accuracy, etc. Spend analytics package at no cost • Order Entry, Inventory Management, Reporting system provided to all CCHHS ordering sites with initial build and training provided • 24/7 Support for provided system • 98% fill rate • Provision of hand held devices for ordering / receiving, supplied at no cost • Acceptance of electronic orders 24/7 • No earlier than 7:00pm cutoff for next day delivery • Delivery before 8AM main campus, by 8AM all other campuses • Notification of late deliveries • Late deliveries of >2 per month, CCHHS will receive 0.25% off purchase invoice for that location. • Emergency deliveries 24/7 (minimum of 4 / month) at no charge • No small order delivery charge • No fuel surcharge • Staff training on implementation to include use of the website, ordering receiving, product returns, report running, analytics. Additional / refresher training provided on an annual basis. • Notification and collection of product recalls • Separate 340B and non-340B accounts for facilities • Full credit for returns within 60 days, sliding credit based on date of purchase exceeding 60 days