Specifications include, but are not limited to: DoIT requires metro-ethernet point to point transport services between State offices and the ICN POPs. Vendor must specify if Vendor’s solution has copper or optical handoff at the State site. The service must offer 99.98% availability or better, based on a 30-day average. The service must be guaranteed synchronous bandwidth. The service must remain in service 7x24x365 with <=18 milliseconds delay one way and Jitter <= 12 milliseconds one way. Vendors must maintain and honor Quality of Service (“QoS”) tagging between the Customer Premise Equipment (“CPE”) and the ICN interconnect point. Vendor is responsible for monitoring and maintaining connections as well as proactively responding to network issues that may negatively impact connectivity. Vendor must allow DoIT monitoring equipment to perform internet control message protocol (ICMP) and simple network management protocol (SNMP) monitoring of customer equipment.