Specifications include, but are not limited to:Contractor shall provide individual consultation to City managers and supervisors as needed regarding the management and referral to the program of employees with job performance or behavioral/medical problems. The EAP shall provide on and offsite assistance, as needed, with management referrals for employees involved in workplace conflicts, return-to-work conferences and other identified needs of the workplace. Contractor shall provide comprehensive organizational development training, as requested, for managers and supervisors regarding use of effective management skills in the workplace. Training may be delivered in a variety of formats, and cover topics such as effective supervisory skills, performance-based identification of troubled employees, the EAP management referral process, and consultation with the EAP.