Specifications include, but are not limited to: Supplying upgrade/installation services to upgrade the College’s current PBX/voice systems to a premise-based Avaya Communications Manager solution. An existing ESNA OfficeLinx voice mail system will be migrated to the Avaya CM platform. The existing voice system is under a maintenance support contract with our current Avaya maintenance provider until June 30, 2020. The Avaya Partner selected to install the new solution will need to work in concert with the existing partner on any issues during the transition to the new solution. The first year of software and hardware support will need to be included in the price of the new system. This should include any third party hardware and software support.