Specifications include, but are not limited to: The Illinois State Toll Highway Authority (the "Tollway") is seeking a one-year sole economically feasible source contract for support and maintenance of the Host System, as well as the support and maintenance of the legacy Violation Processing System (and its associated Customer Service Center System) with Electronic Transaction Consultants ("ETC") Corporation. The Host System is the central "aggregator" and repository for lane transaction data, and it is critical to the collection of toll transactions and traffic activity essential to the collection of toll revenue. The Host System collects, sorts, and filters all toll transactions from the lanes and then sends those transactions to the customer relationship management system that serves as the revenue engine for the Tollway. For cash transactions, the Host System serves as the final system of record for the Tollway's Money Room, where cash is received and recorded. The legacy Violation Processing System (and its associated Customer Service Center System) continues to enable the collection of aged debt, interfacing with the Tollway's collection agencies daily. And, although the systems have a significantly reduced processing "footprint" as no new transactions are being added, customer service representatives also continue to take payments daily on the aged debt they hold. The Host System processes 100% of the Tollway's one billion lane transactions annually, thus enabling our $1.4 billion of annual revenues. The Violation Processing System (and its associated Customer Service Center System) is currently the repository for well over one billion transactions related to aged tolling debt. These systems are necessary to maintain uninterrupted revenues, including recovered revenues.