Specifications include, but are not limited to: The EBPP SaaS must provide the following capabilities and meet the following minimum requirements: 1. Fully integrate with the City’s Central Square Naviline ERP platform 2. Fully integrate with the City’s utility management platform, Water Smart ; 3. Provide a fully developed payment add-on with the City’s e-form platform, SeamlessDocs (preferred) 4. Fully PCI level-1 compliant payment processing 5. Self-service customer portal that provides payment/consumption history, paperless and autopay, e-wallet, and multiple account management 6. On-line quick pay; allows customer to view and pay bills without having to register an account 7. Provide an e-bill presentment 8. Platform must be mobile-optimized 9. Pay-by-email/secure PDF e-Billing 10. Pay-by-text/mobile pay 11. IVR/automated phone payment options 12. Paperless e-Billing 13. Staff portal management 14. Outbound customer notification via phone/text/email 15. Point-of-sale counter payments with PCI compliant swipe devices 16. Documented .9999 up-time rate; .995 client retention rate 17. Provide and conduct for the City a marketing plan to increase citizen participation in e-payment.