Specifications include, but are not limited to: 2.2.1. Proposed solution must be 100% cloud based solution. 2.2.2. Solution should be functional for retail transactions without any hosted servers on campus. 2.2.3. Solution should provide for FLEX tender to be accepted at off-campus Merchant locations who have contracted with VSU. 2.2.4. Proposal should include on-site training, any available job aids, manuals, and/or instruction videos. 2.2.5. Implementation of solution must provide for replacing existing cards. Cards should provide for the following characteristics: 2.2.5.1. New Mag Stripe + MIFARE DESFire EV2 Cards 2.2.5.2. 2/4/8 KB EEPROM with fast programming 2.2.5.3. ISO/IEC 14443 A 1–4 and ISO/IEC 7816 compliant 2.2.6. Proposal should include procedures for call-in or online submittals of service/repair requests 2.2.7. Proposal should outline all regularly scheduled upgrades, if any, that can be expected within a calendar year; include what time of the year/month, how often, if any down time on the end user side will be required, if so how long will that down time be.