Specifications include, but are not limited to: A. Equipment. State-of-the art equipment to produce quality products and service, including design, typesetting, printing, sorting, binding, and copying, as follows: • Type and graphic services, including layout, design, and photos • Business stationery (e.g., letterhead, envelopes, note pads) • Brochures, flyers, forms • Color printing/photocopying • Booklets and manuals • High volume and specialty copying (e.g., binding, large document copies) • Laminating • Printing/mounting on foam core and corrugated plastic material B. Service. Timely service response and fast turnaround (not to exceed 24 hours) for rush projects. The selected service provider(s) is/are expected to have a dedicated account executive and backup available to handle orders by email or phone and provide free pickup and delivery. See Attachment B for a partial list of delivery locations. All orders will be picked up/delivered to delivery address supplied. FOB Destination and inside delivery shall be included in all quotes. Selected service provider(s) must respond to requests for price quotes within 24 hours. Locations with multiple departments and floors require inside delivery be to the individual departments inside the specific building listed on the service locations list or other locations as designated. A contact person’s name will be provided. Selected service provider(s) must operate a printing facility; no brokers may submit a bid. If selected service provider(s) must outsource for certain jobs, Gwinnett County requires the same quality service and turnaround as if those jobs were produced in house. Selected service provider(s) shall provide dedicated FTP site for Gwinnett County jobs or demonstrate ability to accept large files by other electronic means such as email. All paper used to print documents should be a minimum of 30% post consumable. The successful service provider(s) must provide to the County and maintain coverage throughout the duration of the contract insurance coverage as referenced herein this solicitation. A Certificate of Insurance shall be provided to the County upon award.